Can a buyer file a chargeback against me because USPS lost their package?
I sold an item on Ebay. I shipped the item through USPS with a tracking number. It has been 14 days and the tracking information still says that the package is stuck in NC somewhere. I believe USPS has lost the package. When the buyer purchased the item from me, I gave them the option of purchasing insurance on their package in case it was lost or stolen and they declined. Can they still file a chargeback against me and get their money back even though I have a tracking number that proves I shipped their item?
|